Frequently asked questions
Quick answers about working with me.
Orders
How do I place an order?
Message me on WhatsApp or use the contact form. Tell me what you need and I will send you a quote.
Do you work remotely?
Yes. All design and data work is done remotely and delivered online.
Can I order through Fiverr?
Yes. Vector portraits and some other services are also available on my Fiverr profile, @arafatwahahid.
Delivery and revisions
How long does delivery take?
Most small jobs are delivered in 1 to 3 days. Bigger projects get a delivery date in the quote.
How many revisions do I get?
Each service page lists its revisions. Vector portraits come with unlimited revisions.
What file formats do you deliver?
Design work comes as PNG, JPG, PDF and source files (AI or PSD) when agreed. Excel work comes as .xlsx.
Payment
How can I pay?
Payment methods are confirmed when you order. Fiverr orders are paid through Fiverr.
Can I get a refund?
Please read the refund and return policy page for details.